Bay Area Rug Repair · Pickup Service
Bay Area Rug Repair. Pickup From Your Door.
Reweaving, moth damage, fringe, color restoration. Master craftsmen since 1978. Free written estimate before any work begins.
-
47+ Years on the Same Floor -
Free Bay-Wide Pickup -
Insured in Transit -
Written Estimate First
Send a photo. Get an estimate.
A repair specialist responds the same business day.
- Since 1978Family-owned, on the same floor
- Master craftsmenHand-reweaving in-house
- Insured in transitPickup & return
- Free pickupMost of the Bay Area
- Written estimateBefore any work begins
Why this part matters
Most rug repair shops make you drive across the Bay with a damaged heirloom in your trunk.
That is the part nobody mentions on the phone. You call about a moth hole or a chewed fringe, and at some point in the conversation it becomes clear that the next step is you, in your car, with a rolled-up rug in the back, driving to a strip mall in another county.
We come to you. Insured pickup. Photo plus written estimate first. No drive across the bridge with a five-figure rug in your trunk.
Send a photo. We send back a written estimate — in plain language, with the repair plan and the price — before we ask for the rug. If you approve it, we schedule an insured pickup at your door, usually within forty-eight hours of your call. The rug is in our hands from your floor to ours and back. You never get behind the wheel with it.
For most of the Bay Area, the pickup is free. For everywhere else, it is a flat, transparent fee quoted on the estimate.
Where we pick up
We repair across the Bay Area.
We pick up across the entire Bay Area. Most pickups within 48 hours from your call. Click a city for area-specific details, or just send the photo and tell us where you are.
San Francisco
Citywide pickup · doorman buildings routine
Pacific Heights
Service entrance · off-hours available
Atherton
Estate managers · NDA on request
Hillsborough
Household staff coordination · scheduled window
Palo Alto
Residence & designer pickups
Menlo Park
Free pickup · quick turnarounds
Berkeley
Free pickup · East Bay routes
Oakland
Free pickup · condo and craftsman homes
Piedmont
Antique Persian & runner specialists
Walnut Creek
Scheduled East Bay routes · flat-fee pickup
San Jose
South Bay routes · flat-fee pickup
Cupertino
South Bay routes · flat-fee pickup
Don’t see your city? We probably still come to you. Send a photo and tell us where.
What we repair
Five repairs we do every week.
Hand-knotted Persian, Turkish, Caucasian, Mughal, Aubusson, kilim and flatweave. Each repair is done by hand, on our floor, never sub-contracted.
Reweaving
Holes & missing pile
Knot-by-knot reweaving on the original foundation. Color matched to the surrounding pile, knot density matched to the original weave. Heriz, Tabriz, Kashan, Mughal, Aubusson.
Moth & hole
Moth damage
Eggs and larvae killed first. Damaged pile re-knotted from the back, color matched into the field. Stored rugs and inherited pieces are the most common — usually saveable.
Color restoration
Sun fade & bleed
Faded borders re-toned with vegetal dyes matched to the original. Bled reds and indigos stabilized and color-corrected where possible. Honest about what cannot be reversed.
Fringe & edge
Fringe replacement
Original warps stabilized and re-knotted, or a hand-stitched fringe joined to the foundation. No glue. No machine fringes sewn onto a Persian. The same construction the rug had when it left the loom.
Side cord & binding
Selvage & rewedging
Side cords and selvages rebuilt by hand. Aubusson and flatweave rewedging done on the original foundation. Stops the unraveling at the edge before it walks into the field.
How it works
Five steps. You stay home for all of them.
From the first photo to the rug back in place. Nothing leaves your house until the written estimate is signed.
Photo & estimate
Send a photo of the damage and the rug. A repair specialist returns a written estimate the same business day, in plain language.
Insured pickup
If you approve the estimate, we schedule pickup at your door — usually within 48 hours. Insured in transit. Named driver.
Bench assessment
The rug is unrolled on our bench. A master craftsman confirms the plan in person, photographs the damage, and flags anything we did not see in the phone photo.
Hand repair
Re-knotted, re-wedged, re-dyed, re-fringed — whatever the plan calls for, on our floor, by hand. Most repairs finish in 2 to 4 weeks. Larger reweaves take longer; you will know on day one.
Discreet return
Returned to your door at a scheduled window. Re-laid if you want it re-laid. Final paperwork signed at delivery.
A repair, in our own words
Moth grazing through a 1920s Heriz.
Re-knotted by hand over fourteen days. Color matched to the original pile. The kind of repair we do a few times every month, and the kind most owners assume cannot be done.
What walked in
A 9 by 12 Heriz from a Walnut Creek family, in storage for two years between estate transitions. Three patches of moth grazing through the field — pile gone, foundation intact, classic stored-rug damage. The owner had been told by two other shops it was a write-off.
What we did
Eggs and larvae killed in a sealed treatment. Damaged areas re-knotted from the back, knot density matched to the surrounding weave. Wool dye-lots matched to the original cochineal reds and madder browns of the field. Fourteen days at the bench. No glue, no patches, no shortcuts.
What it looks like now
From eighteen inches, the repair is invisible. From two inches, a trained eye can see the line of the new knots — which is what restoration looks like when it is honest. The rug went back on the floor of the family room. The dog has not noticed.
What the owner paid
Less than the appraised value of the rug. Considerably less than the replacement cost of a comparable 1920s Heriz. The written estimate was signed before the rug left the house, and the final invoice matched it to the dollar.
Bay Area owners & designers
Repaired and returned across the Bay.
“A moth-eaten Persian that had been in storage during a move. Two other shops told me to drive it to them — one in San Mateo, one in San Jose. ABC sent a driver to my door in Walnut Creek, gave me the estimate in writing first, and brought the rug back two weeks later. You cannot see where the moth damage was.”
“Inherited Aubusson with a chewed edge on one end. I am the estate manager — not the owner — and I needed the pickup arranged at the service entrance without the principal having to be there. ABC handled it cleanly. Written estimate first, signed pickup, written report on return. They have done it for us three times since.”
“A runner the dog had unraveled at one end — the fringe gone, the side cord starting to walk into the field. ABC came to Pacific Heights, gave me an honest estimate, and rebuilt the edge by hand. Three months later it is holding. The driver was the same person who picked it up.”
Free repair estimate
Send a photo. Get an answer today.
A repair specialist responds the same business day, with a written estimate and the plan in plain language. If we cannot save the rug, we will tell you so before the truck leaves.
Free Bay-wide pickup · Insured in transit · (650) 675-8160
Send a photo. Get an estimate.
A repair specialist responds the same business day.
The five questions repair clients ask
Straight answers about the repair.
How fast can you actually pick up the rug?
Most pickups happen within 48 hours of your call — sooner in San Francisco, Pacific Heights, Atherton, Hillsborough, Palo Alto, Menlo Park, Berkeley, Oakland, and Piedmont, where we have scheduled routes most days of the week. Walnut Creek, San Jose, and Cupertino are scheduled routes a few days a week; the dispatcher tells you the next slot when you call. None of this matters until you approve the written estimate — nothing leaves your house before that.
Do I really just send a photo, or do I have to drive the rug somewhere first?
You send a photo. That is the entire intake. A repair specialist returns a written estimate the same business day, with the repair plan, the price range, and the expected turnaround. If the photo is not clear enough, we ask for a second one — we do not ask you to drive the rug across the Bay to be looked at. Most estimates are accurate within a small range; the bench assessment on day one confirms the plan in person.
How long does the repair take once you have the rug?
Most repairs finish in two to four weeks at the bench. Small fringe, edge, and side-cord work can finish in one week. A full reweave on a large area — for example, a moth-grazed patch on a 9 by 12 antique — can take four to six weeks. The written estimate gives you the range on day one, and we update you if anything on the bench changes the plan.
Is the rug actually insured while you have it?
Yes. The rug is insured in transit — in our vehicle, from your door to ours and back — and on our floor while the repair is being done. The pickup confirmation names the driver, the vehicle, and the insured value. If you want the rug insured at a higher stated value because of its appraised worth, tell us when you send the photo and we issue the certificate before pickup. There is no per-pound default that surprises anyone on the back end.
My rug looks gone. Can you actually save it?
Often, yes. Moth damage that looks like a missing chunk of pile is usually saveable if the foundation is intact — we re-knot from the back, on the original warp and weft. A worn-through traffic lane on a 1920s Heriz is usually saveable. A burned hole the size of a hand on a fine silk is sometimes saveable, sometimes not. We tell you which one you have, in writing, before the rug leaves your house. If the honest answer is that it cannot be brought back, we say so. We would rather lose the job than do work that should not be done.
Free pickup · Free estimate
Send the photo. We come to you.
Free Bay-wide pickup. Written estimate before any work begins. Insured in transit. Master craftsmen since 1978.