Book a pickup
Tell us about your rug. We’ll do the rest.
Free pickup, free estimate, free delivery across the San Francisco Bay Area. We respond to every request within 24 hours.
How pickup works
Three steps.
No commitment until step two.
You book
Fill out the form or call. Tell us the type of rug, rough size, and anything you’ve noticed — stains, fringe wear, moth damage. Photos help.
We pick up & estimate
We arrive at your door in a 2-hour window, inspect the rug on site, and follow up with a written estimate within 24 hours. No work starts until you approve it.
Cleaned & returned
The rug goes through our 12-step hand-washing process and is returned to your door in 7 – 10 business days, wrapped and rolled into place.
Service area
Newark, CA 94560
Free pickup from anywhere in the Bay Area — no need to drop off unless you’d like to.
Pick a pickup time
Live availability from our atelier calendar. We respond within 24 business hours.
Trouble loading? Call us at (650) 675-8160 — 8am–8pm, 7 days.
Prefer to talk?
Call the team. A human answers.
Tue – Sat 10:00 – 6:00. Sun 12:00 – 5:00. Closed Mondays.
30-minute callback
Get a free written estimate.
No site visit needed. Send your rug type and a photo if you have one — we quote, collect, hand-clean and return it. Free Bay Area pickup.