Pet stain removal
The accident stops
at the foundation.
Enzymatic deep extraction for urine, vomit, blood and feces — safe for wool, silk, viscose and cotton. Most stains come out. The ones that do not, we tell you before the wash.
Why act fast
Pet stains are
a foundation problem.
Urine on wool wicks down the pile and soaks into the cotton foundation warps within 90 seconds. Once it is there, it keeps drawing moisture from the air, re-activating the uric-acid crystals and re-releasing the smell every time humidity rises. That is why a rug can smell like urine three years after the accident.
Surface carpet cleaning barely touches it. Steam cleaning can actually set the stain by driving it deeper. Enzymatic deep extraction — the only approach that works — breaks the uric-acid bond, flushes the foundation, and returns a neutral pH rug.
We handle urine, vomit, blood, feces, bile, and milk on any natural-fibre rug. We are honest up front: extensive or aged stains sometimes leave a permanent ghost. You will know before we start what is possible.
What the service covers
Four stages of stain rescue.
Black-light mapping
Every accident site is located under UV before we start so nothing is missed — including old stains you didn’t know were there.
Enzymatic pre-treat
Bio-enzymes break the uric-acid bond at the fibre level over a 12-hour dwell. Safe for wool and silk.
Full-immersion wash
The rug is submerged in cold water and flushed until the foundation is clean. No residual urine in the cotton warps.
pH verification
We test the rug’s pH before release. A neutral rug smells clean and stays clean — not a scented-over masking job.
Pricing
By the square foot, with extras quoted.
Pet stain removal
Includes the 12-step hand wash. Severely contaminated rugs priced after inspection. Urine-only rugs at cleaning rate plus $95 flat.
- Includes full immersion & pH test
- Safe for wool, silk, cotton, viscose
- Honest upfront on permanent ghosts
- Free pickup & delivery across Bay Area
The pet-stain process
Five careful steps.
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Intake & UV scan
We pick up the rug and immediately scan it under black light to map every stain site, including old stains from previous pets or tenants.
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Enzymatic dwell
Targeted bio-enzyme solution is applied to every accident site and allowed to break the uric-acid bond over 12 hours.
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Cold-water immersion
The rug is submerged in cold water with pH-neutral soap and hand-agitated until every trace of residue is lifted from the foundation.
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Flat dry & re-groom
48 hours flat in our drying room at 72°F and 45% humidity. Pile is hand-brushed back to direction.
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pH verification & delivery
We test the rug’s pH. If anything above 7.5, it goes back to the wash. Only a neutral rug gets wrapped and returned.
Who calls us
Four common scenarios.
New puppy, old rug
A Persian that survived 30 years of dinner parties and met its match in a six-week-old Goldendoodle. We recover most of them.
Senior pet accidents
Older dogs and cats lose bladder control. Regular 6-month cleanings keep the foundation fresh and smell-free.
Rental turnover
Landlords and property managers across the Bay — tenant moved out, rug needs to be move-in ready in 10 days.
Post-kennel rescue
Rugs from homes where pets were kept in one room. We have seen it all; we judge none of it.
Pickup & delivery
Across the entire Bay Area.
Pet stain FAQ
What people ask first.
Can you really get pet urine out of a wool rug?
Most of the time, yes. Cold-water immersion plus bio-enzyme pre-treatment removes the vast majority of urine contamination. Aged stains on light-ground rugs sometimes leave a faint ring that no one but you would notice.
Will the smell come back in summer?
Not when the rug is properly flushed. The smell returns only when cleaning was surface-only and foundation warps were never decontaminated. Our immersion wash goes all the way through.
Is it safe for a silk rug?
Yes, with the silk-safe protocol. Silk requires lower-alkalinity enzymes and a shorter dwell. We adjust the treatment to the fibre before a drop of solution touches the rug.
Can you remove blood from wool?
In most cases, yes, if treated before it oxidizes fully. Fresh blood responds to cold water and enzyme. Aged blood (over 2 weeks) sometimes leaves a tea-brown stain that we may or may not fully remove.
What about vomit?
Vomit is typically easier than urine because it sits on the surface rather than wicking down. We pre-treat, wash, and nearly always remove it entirely.
Do you use bleach or harsh chemicals?
Never on wool or silk. Our enzyme system is bio-based, pH-neutral, and safe for vegetable dyes. No bleach, no peroxide, no formaldehyde, ever.
Related services
Often booked together.
Breathe out
Most rugs come back.
Send photos and tell us what happened. Honest quote in 24 hours — no charge for the assessment.