Free pickup & delivery in Bay Area. Call or Text 650-675-8160 · Customer service 8am–8pm, 7 days

East Palo Alto · CA 94303

Rug cleaning
in East Palo Alto.

Free pickup across the Gardens, University Village, Woodland and Weeks, and down Bay Road toward Cooley Landing. Fifteen to twenty-five minutes from our Newark atelier off-peak, because the Dumbarton Bridge comes down at the city’s northern edge.

30-minute callback

Get a free written estimate.

No site visit needed. Send your rug type and a photo if you have one — we’ll quote, schedule pickup, and have it back in 7–10 days.

Your East Palo Alto at a glance

How we serve this zip code.

Drive time
15–25 min

Route 84 over the Dumbarton Bridge, then University Avenue off the Bayfront Expressway.

Pickup confirmed
Within a day

Booked ahead, then a short call or text the following day.

Zip codes served
94303

One code, 94303, shared with Palo Alto across the creek.

Typical turn
7–10 days

Standard wash. Repair or dye work adds 3–7 days, quoted before we start.

This is the shortest run we make anywhere on the Peninsula. Route 84 comes off the Dumbarton and touches down at Ravenswood Point, right on the city’s northern boundary, so a rug collected in the morning is on the wash floor the same afternoon. The housing tells its own story. Farms covered most of this ground into the 1940s, and in the 1950s they were built over quickly with single-story houses, so much of what we collect from the Gardens, University Village and Woodland sits on a concrete slab only a few feet above the bay. Slab floors hold cold and hold damp, and a rug left on one through a wet winter will smell of it long before it looks wrong. We wash cold and in full immersion so the wool releases that moisture and keeps its lanolin, then dry flat rather than hot. In Weeks, where the city’s Local Register of Historic Resources rests on a 1994 survey of fifty-two properties, the houses are older and the rugs older with them; those get hand work on fringes and side cords before anything else happens. Down at Cooley Landing the salt air is a constant, and a rug that lives near an open door wants washing more often than one that does not. Collection and return are free.

Booking is a call or a text to (650) 675-8160, answered 8am to 8pm every day, and the window is agreed with you before anything is scheduled; a short call or text the following day settles it. Parking is tight on some of the older streets, so tell us where a van can stand and whether there is a gate. The two people who carry the rug out are the two who bring it back, and the wash happens in Newark.

East Palo Alto neighborhoods we serve

Services available in East Palo Alto

Everything, from dusting to dye-work.

Persian rug being hand-washed

Persian & Oriental cleaning

The full 12-step cold-water wash for Sarouks, Tabriz, Kashans, Heriz and Turkish rugs.

Details
Hand color restoration on an antique rug

Antique restoration

Vegetable-dye-safe cleaning and lanolin-preserving protocol for rugs over 50 years old.

Details
Master weaver reweaving a rug

Repair & reweaving

Fringe, serging, moth damage, pet damage, and full knot-by-knot foundation rebuilds.

Details
Water-damaged rug under inspection

Water & flood damage

Insurance-ready documentation. Mold remediation and controlled drying to prevent cupping.

Details
Moth damage on a Peshawar runner

Moth treatment

Full-wash moth-kill, larvae removal, and protective cedar-storage options.

Details
Pet-damaged rug before cleaning

Pet damage & odors

Enzymatic pre-treatment before submersion — the only method that actually removes urine salts.

Details

Our route into East Palo Alto

Fifteen to twenty-five minutes from our Newark atelier.

The atelier is at 5564 Newpark Mall Rd in Newark, nine road miles from East Palo Alto. Route 84 crosses the Dumbarton Bridge and meets the Bayfront Expressway at the city’s northern boundary, and University Avenue carries the van straight in from there. Fifteen to twenty-five minutes while the bridge is moving, longer once the approach backs up. Windows are agreed at booking and settled the day after.

Route marker: Newark atelier over the Dumbarton Bridge, landing minutes from Cooley Landing. Live map on request.

Nearby cities

We also collect from…

Newark atelier
5564 Newpark Mall Rd · Newark, CA 94560
(650) 675-8160

East Palo Alto pickup

We’ll confirm your East Palo Alto pickup window within a day.

Book a pickup window and a written estimate. No commitment until you approve the quote.